OUR STORE

808, 100 Auburn Meadows Drive S.E.
Calgary, AB, T3M 2G5
Canada

(Near Tim Hortons and Blackbird Public Urban Bar)

Tel: 587 573 8837

Mon-Sun, 10 am to 10 pm

 

 

 

CONTACT US

Got a question, a comment or a flavour suggestion? We'd love to hear from you!

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OUR FONDEST MEMORIES...

From chasing the ice cream truck on a hot summer day, to grabbing a scoop after your first soccer game of the season, to having your faces and hands covered in melted chocolate goodness, there is nothing more reminiscent of childhood than indulging in ice cream.

That’s where our fondest memories were built and we are now proud to bring this sense of youthfulness and wonder, as well as exclusive products to the bustling new community of Auburn Bay.

Taking cues from ice cream parlours of the past, XO Ice Cream & Waffles is the modern-day interpretation of the mom-and-pop shop – nostalgic, lighthearted and oh-so-unforgettable! We see XO as a place where new memories will be formed for many generations to come.

 
 

Interested in joining the team?

Here are the positions we are hiring for. Please send your resume directly to darren@xoicecream.com

Store Manager

The Store Manager will oversee our brand new shop located in the bustling community of Auburn Bay.

Accountabilities:

  • Lead a team of enthusiastic ice cream makers and scoopers to embrace our vision of quality, customer care and community spirit.
  • Help the team to constantly deliver the highest quality of our oh-so-unforgettable ice cream and waffles, and the most dedicated service to our valued customers.
  • Ensure the store operations are run efficiently, in the back and the front of the house.
  • Responsible for the full compliance of the team to the provincial health, safety and sanitation standards and keep the shop safe, clean and organized at all time. 
  • Manage inventory levels of our exclusive delights, ingredients and supply material to right-size the production and orders, and maintain healthy stocks.
  • Responsible for the daily monetary duties such as floats, deposits and basic reports. 
  • Provide customer and team feedback and suggest improvements.
  • Fill in other positions as necessary. 

Qualifications:

  • Excellent leadership and role model skills.
  • Excellent interpersonal skills and professionalism in engaging with customers and employees.
  • Excellent organization and time management skills.
  • Ability to work independently and collaboratively in a fast-pace environment.
  • Strong problem solving skills and attention to details.
  • Passionate about our values and serving the community. 
  • Experience with ice cream or dessert making and food safety knowledge an asset.
  • Interest in growing and learning about how to make ice cream.
  • A natural sense of youthfulness and wonder!

Ice Cream & Waffle Makers

The Ice Cream Makers will churn out some beautiful ice cream and bake delicious waffles at our brand new shop located in the bustling community of Auburn Bay.

Accountabilities:

  • Make oh-so-unforgettable ice cream, sorbets and waffles, and all the appropriate toppings, of the highest, most consistent quality, for the tasting pleasure of our valued customers.
  • Comply with the provincial health, safety and sanitation standards and keep the back of house safe, clean and organized at all time.
  • Manage inventory levels of our exclusive delights and ingredients in coordination with the Store Manager to right-size the production and orders, and maintain healthy stocks.
  • Suggest improvements and contribute to the development of new, unique flavours.
  • Be recognized as a community anchor for the best ice-cream in town!

Qualifications:

  • Excellent organization and time management skills.
  • Experience with ice cream or dessert making and food safety knowledge.
  • Interest in growing and learning about how to make ice cream and waffles.
  • Passion for ice cream, and generally-speaking for quality food with a hint of creativity.
  • Ability to work independently and collaboratively in a fast-pace environment.
  • Strong problem solving skills and attention to details.
  • Passionate about our values and serving the community. 
  • A natural sense of youthfulness and wonder!

Scoopers

The Scoopers will serve our oh-so-unforgettable ice cream and waffles to customers at our brand new shop located in the bustling community of Auburn Bay.

Accountabilities:

  • Embrace our vision of quality, customer care and community spirit.
  • Greet and serve our customers, and answer questions about the shop and products.
  • Comply with the provincial health, safety and sanitation standards and keep the front of house safe, clean and organized at all time.
  • Collect payments.
  • Coordinate inventory levels of our exclusive delights and supply in coordination with the Store Manager and the Ice Cream & Waffle Makers to maintain healthy stocks.
  • Convey customer feedback to the Store Manager and Ice Cream & Waffle Makers, and suggest improvements.
  • Assist in food preparation if needed.
  • Be ready to become the most loved individual in the community!

Qualifications:

  • Excellent interpersonal skills and professionalism in engaging with customers and employees.
  • Excellent organization and time management skills.
  • Experience with serving and food safety knowledge an asset.
  • Passion for ice cream, and generally speaking for quality food with a hint of creativity.
  • Ability to work independently and collaboratively in a fast-pace environment.
  • Strong problem solving skills and attention to details.
  • Passionate about our values and serving the community. 
  • A natural sense of youthfulness and wonder!

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