We are a small, locally owned ice cream and waffles shop located in the bustling community of
Auburn Bay. We make our ice cream and waffles in house and are passionate about quality and
community.
Position Summary:
We are seeking a professional, forward-thinking Ice Cream Store Manager to support the
owners and oversee daily operations and communications. This role blends leadership,
operations and marketing responsibilities. The ideal candidate is both a strong team leader and
someone who enjoys rolling up their sleeves.
Key Responsibilities:
This role is responsible for creating a safe and first-class experience for our staff and every
customer who walks through our doors.
1. Team Leadership & Staffing
Recruit, onboard and train new team members
Develop staff schedules to support profitability and maintain excellent customer service
Supervise employees during shifts and provide ongoing coaching
Foster a positive, team and customer-oriented work environment
2. Daily Operations & Inventory
Comply with the provincial health, safety and sanitation standards and keep the store
safe, clean and organized at all time.
Manage inventory, ordering and vendor relationships to prevent product disruptions
Monitor food costs and minimize waste
Monitor equipment to ensure safe and efficient operation and prevent disruptions
3. Production & Service
Help to prepare ice cream and waffles according to company recipes
Develop new flavours and seasonal offerings
Help to scoop and serve customers during busy shifts
Maintain consistent, high product quality and presentation standards
4. Marketing
Qualifications :
Passionate about our values and serving the community
Passionate about ice cream and high-quality food in general
Management or supervisory experience (food service preferred) including staffing,
production and inventory management
Experience with ice cream (or dessert) making and food safety knowledge preferred
Natural leadership, initiative and problem-solving skills
Excellent organization and time management skills
Creative with an understanding of efficiency and cost management
Ability to work independently and collaboratively in a fast-paced environment
High attention to detail to ensure a first-class experience for our customers
Willingness to be hands-on with both production and service
Strong knowledge of social media platforms for business use
CLICK HERE TO APPLY
